Eğer herhangi bir nedenle memnun kalmazsanız ürününüzü size ulaştırdığımız günden itibaren 30 gün içerisinde değiştirebilir veya iade edebilirsiniz. Aşağıda iade ve değişim politikamız ile ilgili bilgileri bulabilirsiniz.

joggerlab.com'dan almış olduğunuz ürünlerde iade ya da değişim yapmak istediğinizde anlaşmalı olduğumuz Aras Kargo aracılığıyla aşağıda yazan anlaşmalı firma iade kargo kodu ile bize göndermeniz gerekmektedir.

İade süreniz paketinizi teslim aldıktan sonra 30 gündür. Faturanız siparişiniz hazırlandıktan sonra mail adresinize gönderilmekte ayrıca sticker olarak paket üzerinde yer almaktadır.

İade kodunu anlaşmalı olduğumuz kargo firması ile paylaştığınızda ayrıca adres belirtmeniz ve ücret ödemeniz gerekmemektedir.

Başka bir ürün ile değişim yapmak istediğinizde destek hattımızdan bizlere değişim talebinizi iletebilirsiniz.

İadeniz ilgili departmanımız tarafından incelendikten sonra onaylanmaktadır Ürün tutarı ödeme aracısı Iyzico üzerinden kartınıza iade edilmekte olup, iade tutarı bankanıza bağlı olarak 7-10 iş günü içerisinde kartınıza yansımaktadır. Aksi bir durumda destek hattımızdan iletişime geçmenizi rica ederiz.

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